Terms & Conditions

Terms of Use of the website www.AlmostFree.com.au

You are granted permission to access and use this website and its content for the sole purpose of browsing, evaluating, and ordering products or services solely from Print Ahead Pty Ltd. No other download, retention, use, publication, or distribution of any portion of the content is authorized or permitted. Obtaining products and services from Print Ahead Pty Ltd. through this website www.AlmostFree.com.au does not entitle you to use any portion of content apart from the finished printed products as they are supplied to you by Print Ahead Pty Ltd. You agree to use this website in a responsible manner that is in full compliance with these Terms of Use and Australian laws and regulations, including export and import regulations. Without limitation, no portion of content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the website to produce products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. Print Ahead Pty Ltd. may terminate its service to customers found to be using www.AlmostFree.com.au to engage in undesirable activities. You are solely responsible for your use of content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this website, you warrant that you have all necessary permission, right and authority to place the order and you authorize Print Ahead Pty Ltd to print products, or purchasing print products on your behalf. You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account. You understand that all pictures of products showing on our website are not presentation of the final products, and are not related to final products. You understand that all printing products provide by Print Ahead Pty Ltd may have colour variation due to the printing process. You understand that colours showing on computer screens are generally different from printed colours on paper and other stock, and Print Ahead Pty Ltd is not responsible, under any circumstances, for these natural colour variations.


Transfer of Title of Goods and Services

The customer agrees that the shipping terms for all printed Products are FOB shipping point and ownership transfers to the customer upon shipment. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. For any product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the customer or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the Site.


Disclaimer of Warranty


The site www.AlmostFree.com.au and its content are provided "as is" without warranty of any kind, either expressed or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. You acknowledge that operation of the site may not be uninterrupted or error free. References and links to products or services of independent companies may appear on the website. These references and links are provided "as is" without warranty of any kind, either expressed or implied.


Limitation of Liability


In no event shall Print Ahead Pty Ltd or its representative, suppliers, or vendors, their officers, directors, employees, or agents be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data, or profits, whether or not Print Ahead Pty Ltd has been advised of the possibility of damage, arising out of or in connection with the use or performance of the site or of failure to provide products or services that you order from Print Ahead Pty Ltd or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Print Ahead Pty Ltd be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of this site or its content.


Cancellation of order


Cancellation of an order before the printing process start will incur a 30% administration fee plus any cost of design/plates/proofs and GST if applicable. When placing an order online, it is final and in most cases cannot be deleted once the order has been received, without a cancellation fee and associated costs. When and after the printing process start, Print Ahead Pty Ltd. will not accept any cancellation and will retain the full payment from customer and no refund will be issued unless otherwise specified by the law of Australia, or decided under the management discretion under special circumstances.


Exchange and Refund Policies


Print Ahead Pty Ltd will accept refund request for goods and services purchased through www.AlmostFree.com.au only when the product is faulty due to Print Ahead Pty Ltd negligence. Print Ahead Pty Ltd will not issue refund for goods damaged during transportation but will assist the customer seeking compensation from the delivery agent wherever possible. All refunds are subject to management's approval and will be issued within 20 working days from the date of approval unless otherwise noticed. Design services are not refundable once the customer has approved the design concepts. Print Ahead Pty Ltd will not be responsible for the delivery cost of returned products. In most circumstances, Print Ahead Pty Ltd can not issue a refund simply based on the customer's opinion and photo evidences. All products are of good quality when dispatched, and it is the customer's obligation to provide evidence of faulty goods. Due to the nature of the products and services provided by Print Ahead Pty Ltd through www.AlmostFree.com.au or phone or email order, no exchange is possible for any goods or services. Print Ahead Pty Ltd (www.AlmostFree.com.au) is operating under Australian and NSW laws and regulations and will accept any decision made by the court and consumer protection bodies regarding exchange and refund of specific goods or services.


Limitation of Free Artwork Support


Free artwork support provides by Print Ahead Pty Ltd through Almost Free Printing website is limited to press-ready modification of customer designs unless otherwise explained with specific products. Print Ahead Pty Ltd reserves the rights to refuse providing free artwork if it is believed that the customer has no intention of purchase from Print Ahead Pty Ltd. Print Ahead Pty Ltd under on circumstance guarantees the commercial value of the design, and will not be liable for any loss, damage, negative image of the customer directly or indirectly related to the free artwork provided by Print Ahead Pty Ltd.


Limitation of Free Delivery


Under no circumstance, unless otherwise specified by Australian law, shall Print Ahead Pty Ltd be liable for any damage or losses, or delay incurred during free delivery of products. It is the customer responsibility to purchase insurance for the goods delivered. Print Ahead Pty Ltd may assist customer in tracking deliveries and organizing evidence against the negligence of the delivery company, but will not be responsible for any expenses associated with such assistance.

Limitation of Price Guarantee

The product offered by competitor must be identical to what is provided by Print Ahead Pty Ltd and written evidence must be provided for the quote. This guarantee does not include any product not supplied by Print Ahead Pty Ltd. This policy only covers the quality and price of the product, not delivery time under any circumstances. This Price Guarantee is only applicable to business cards and PVC cards products.


Feedback Information


Any comments, suggestions, proposals or other feedback (collectively feedback Information? provided to Print Ahead Pty Ltd in connection with the operation or content of this Site shall be provided by the submitter and received by Print Ahead Pty Ltd on a non-confidential basis. All such comments, suggestions, and other information shall become the exclusive property of Print Ahead Pty Ltd. By submitting any such information to Print Ahead Pty Ltd, you agree that you are transferring and assigning, at no charge, all of your right, title and interest in the information, including all copyrights and other intellectual property rights. You agree that Print Ahead Pty Ltd shall be free to use such information on an unrestricted basis.


Product Turnaround


Under no circumstances will Print Ahead Pty Ltd or its representative, suppliers, or vendors, their officers, directors, employees, or agents guarantee the delivery time of any product and under no circumstances will Print Ahead Pty Ltd or its representative, suppliers, or vendors, their officers, directors, employees, or agents be liable for any loss caused by delay in production.


Payment Terms


Each and every order should be paid in full, prior to production, after the digital proof is confirmed, by either credit card or EFT or cheque. For EFT payment and cheque payment, production should not start before funds are cleared in our bank account. It is the customer's responsibility to make timely payment or make payment with instant clearance.When design is required, the customer should pay 50% of the total design charge as bond. The bond is non-refundable and the full amount should be paid before final printable artwork is delivered.A credit account application form is required to complete if a customer is asking for a credit. Only 7 day credit account is provided at the moment due to economic reason. Credits offered at a limit of $300 for individuals and $1,000 for business customer. Invoices should be paid within 7 days from when product received.An administration charge of $50 is applicable to all business customers and $20 applicable to personal customers. On top of the administration charge, a 15% compound interest charge is applicable to all delayed payments. Interests are calculated daily and compounded monthly.With returning customers, potential large customer and new customer with large order, special trading terms can be negotiated in special circumstances.


By placing orders through website or by phone or by email, you acknowledge that you have read the full terms and conditions and you agree to be bound by these terms and conditions.


Print Ahead Pty Ltd reserve the right to change the above terms & conditions as any time without prior notification. Please email quote@almostfree.com.au to request the latest copy of this terms and conditions.